Frequently Asked Questions

Frequently Asked Questions

Q: What types of items from the estate are included in the estate sale?

A: All re-sellable items will be included in the estate. This includes but is not limited to the following; furniture, antiques, jewelry, coins, books and cars to clothing, appliances and more.

Q: Why do you encourage selling high value items on the internet instead?

A: By utilizing the internet you are able to reach a much larger audience for a longer period of time than you would with an estate sale. The internet assures you’ll reach people who are in the market for your particular item. Some items will go to live auction on a case by case basis.

Q: Who prices the items?

A: All items are priced by Prestige Estate Services. As needed we partner with field experts to make sure we are getting the absolutely best evaluation of your items.

Q: When do I receive proceeds from the on-sight estate sale?

A: You will receive proceeds within 7 to 10 working days following the last day of the sale.
Estates that utilize the internet listings will receive checks on a monthly basis when the product is sold.

Q: What if I have security and privacy concerns?

A: At Prestige Estate Services we are very sensitive and conscious about security and privacy. Sales are fully staffed, and there is always one point of entry and exit where we assist checkout.
We also never allow shoppers to bring their own bags into the estate. Each shopper is provided an open box to collect items if needed.

Q: How do we get started?

A: Our first step is to meet and discuss the sale options and estate expectations. Then we begin cleaning, setting up and displaying the merchandise to be sold. We will segregate an items that will gain a higher profit online (additional service). In addition to these steps, online items will be staged, photographed and cataloged.

All items are then assessed and priced. These two steps generally take 3 or 4 days. Next, we schedule the sale, which generally lasts another 2-3 days. After the sale, we make sure all remaining items are picked up and arranged for haul away, then proceed to clean up in order to leave the property clean and free of debris.

Q: How do you advertise?

A: We advertise extensively utilizing a variety of marketing techniques including:

Local newspapers
Email notifications to buyers, sellers and collector’s networks.

Q: When do you reduce the price of items?

A: The first day of the sale we do not negotiate pricing because of the high demand we create through our advertising.  The first day all prices are firm.  The second day is known as negotiation day where we may or may not negotiate on items depending on what people are buying, how much they are spending and if it’s reasonable.  The last what little items remain are then half off the original price.

Q: Do I have to pay anything in advance?

A: No. There are never any up-front fees required.

Exceptions may be made in the cases of extreme situations such as hoarder homes or something outside of the normal estate sale scope of project.  This happens to about 5% of the sales we do each year.

Q: How much do you charge? How do you get paid?

A: Our fee is a percentage of the total sale proceeds. This percentage is dependent upon factors such as size of sale, location, time, setup costs as well as our security expense or outside appraisal costs, if needed. Our fee is very competitive and is determined and agreed upon by both parties.

Q: Do you have an agreement?

A: Yes. We have a agreement, that puts in writing, what is expected and how the sale will operate from beginning to end.  It’s pretty simple and is there to protect the integrity of the sale and basically says you won’t call us the day before the sale and decide you don’t want to do the sale.

Q: What should I get with a formal written appraisal report?

A: A formal valuation presentation bound and presented in a professional manner. The report should include the resources and methodology used to identify and value the items. A complete inventory, description and photographs of all property being appraised will be included. Lastly the report should be signed and dated by the appraiser. This report can be submitted to attorneys, used in court proceedings or submitted to insurance companies.

Q: Are you bonded and Insured?

A: Yes, we are fully bonded and insured.

Q: How do you handle jewelry, stamps, small antiques, silver and guns?

A: Valuables appraised, photographed and listed online. We do take the majority of these off site for storage to decrease the risk of theft. By listing these items online, so we are making those items available to a much larger audience and increasing the potential profit.

If you have any further question please feel free to contacts us at [email protected] Or call us at 303-479-4970

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